Letter to our Customers regarding Covid-19
March 23, 2020
RE: Essential Service
To Our Valued Customers:
Pete’s Pest Control remains open, and in full operation under an “Essential Services” designation by the Federal Government and State and Local Agencies.
During this unusual time, we continue our commitment to safely keeping your homes and businesses pest-free. Pete’s Pest Control is taking every precaution to limit personal contact while providing necessary services, please help us limit contact during service calls. We will not send anyone to your home without ensuring they are in good health. During service calls our technicians will wear appropriate personal protective equipment, practice excellent sanitation, and maintain appropriate social distance.
We appreciate your cooperation as we provide important services without spreading COVID-19. If someone in your household has tested positive for the virus, or is self-quarantined, we will refrain from performing inside service unless it is a dire necessity. Outside service will continue as normal.
We have made every effort to enable our office staff to work from home, and we may experience an occasional technological hiccup, your patience is greatly appreciated as we work together through this challenging time.
All of us at Pete’s Pest Control want only the best for you and your family, for questions or regular service needs, please call our office at 913-232-8016, or email us at firstname.lastname@example.org.
Together with you,
Owner and Chief Bug Guy
Pete’s Pest Control LLC
P.S. Please read the Essential Services Designation below for more information regarding the essential nature of pest control services.
ESSENTIAL SERVICES DESIGNATION
Re: Extermination and Pest Control Services
Pete’s Pest Control is a Pest Management and Extermination Company. Our work is designated essential and our company continues to operate under an “Essential Services” designation by the Federal Government and State and Local Agencies.
The services we offer have been deemed essential by the Department of Homeland Security, and as of now this designation is recognized by the States of Kansas and Missouri. This designation applies under the category of Public Health.
This designation was outlined in the Homeland Security Memo, ”Memorandum on Identification of Essential Critical Infrastructure Workers During COVID-19 Response.” This designation has also been specifically laid out in orders issued by our local health department and municipal government.
While our services are important to homes and living units, they are also essential to public health in areas such as: nursing homes, hospitals, restaurants, grocery stores, state and local municipal buildings, agriculture, food production facilities and others.
This designation allows us to continue to operate during Shelter-in-Place and Stay-at-Home orders.
If you have questions about this designation, contact the Kansas Pest Control Association at (785) 271-9220 or www.kansaspest.com. Or, contact the Missouri Pest Management Association at (573) 761-5771 or www.mopma.org.
Additional information on a national level can be found through the National Pest Management Association at www.npmapestworld.org.
We understand the severity of the COVID-19 outbreak. Our company is taking all necessary steps to ensure we have limited contact with individuals during service calls. We are taking every precaution to limit personal contact while providing these necessary services. Our company is not sending anyone out to perform services without ensuring they are in good health, wearing appropriate personal protective equipment and handling only necessary service calls.
We understand this designation could change at any time and if it does, we will follow any new regulations put forth by the Federal government or our State and Local authorities.
President & CEO